When people hear the term cyber security, it’s often seen as an IT issue or simply a matter of protecting personal data. But for SMEs across all sectors, the reality is much broader.
Businesses and organisations of all sizes need to be aware of the cyber security threats and risks. Cyber insurance is increasing in importance as it can have an impact across your business and should be treated the same as other commercial insurances.
A cyber attack can potentially have immediate and long-term impacts on your business from shutting down operations, disruption essential business processes, and seriously damage customer trust. It threatens the core of how many businesses function today.
SMEs are the most frequent victims of cybercrime. With smaller IT teams, stretched resources, and limited cyber protection, they face heightened vulnerability and slower recovery when incidents occur.
The consequences are severe: 60% of SMEs that experience a ransomware attack cease trading within six months.
Nature of Cyber Threats
Cyber attacks are becoming more sophisticated and more disruptive. Criminals are no longer just targeting databases – they’re targeting the everyday systems businesses rely on.
Today’s cyber threats include:
Ransomware that locks staff out of essential systems
Phishing attacks that compromise bank accounts or supplier payments
Malware infections that disrupt software, networks, and communication tools
Denial-of-Service attacks that shut down websites or online services
Supply chain attacks where a breach in one business affects many others
With the majority of companies using cloud platforms, remote working tools, online ordering systems, and machinery connected to the internet, every point of connection introduces potential risk.
SMEs often underestimate these vulnerabilities – and without a plan in place, recovery becomes slow, costly, and deeply disruptive. Any device that is connected to the internet poses a potential route into your business.
What does a Cyber Attack look like for an SME?
The impact of a cyber incident can be immediate and significant:
Operational Disruption – Critical systems become unusable, staff can’t access files, emails, or business applications. Depending on the support and recovery systems you have in place, disruption could last for hours and days or may even run into months.
Financial Loss – Delayed projects, cancelled orders, and system downtime can quickly accumulate into thousands of pounds in lost revenue. This may pose a risk to any contracts you have in place.
Lost Customers – Clients expect consistency and reliability. A cyber incident can lead them to question whether your business is a safe partner, this also can lead to further impact across your supply chain.
Reputational Damage – A data breach or prolonged system outage can erode trust and confidence – potentially for years.
Legal and Regulatory Exposure – The loss of personal data triggers GDPR obligations, and many client contracts include cyber security requirements that must be met.
Why cyber insurance matters for SMEs?
Cyber insurance ensures that when the worst happens, your business has the financial protection and specialist support needed to recover quickly.
A robust policy can include:
Business Interruption Cover
Data & System Restoration
Incident Response Support
Ransomware & Extortion Cover
Third-Party Liability Protection
Cyber insurance helps ensure your business can continue trading, maintain customer relationships, and recover from incidents with minimal long-term damage.
We work with businesses across sectors to assess risks related to your systems, data, customer processes, and digital infrastructure.
Our approach focuses on:
Understanding how your business operates
Reviewing vulnerabilities across your digital tools and processes
Advising on practical resilience improvements
Creating tailored cyber insurance that reflects your real risks
Providing ongoing support, guidance, and incident response access
Cyber insurance should be a partnership—not just a policy. With the right advice and protection, SMEs can strengthen resilience, safeguard customer trust, and continue operating with confidence in the face of growing cyber threats.
Contact Genesis immediately with details of the incident, and our claims team will guide you through the process, ensuring a smooth and swift resolution.
Get Covered Today
Protect your business with a Commercial Combined Insurance policy that fits your needs. Contact Genesis for a tailored quote and expert guidance on securing your business’s future.